Terms and Conditions

Terms and Conditions

In-Proprio values your privacy. Below, we provide crucial information about how we process the Terms and Conditions.

These Terms and Conditions apply to all activities allowed on the online store available at (hereinafter referred to as "the Website").

These Terms and Conditions are binding for all users. Please read them carefully. If you disagree with any part of these Terms and Conditions or entirely disagree, you should not use our Website or our services. The Terms and Conditions represent a valid contract between you and the Company.

The Website owner will exercise due diligence to ensure that the data presented on the Website is detailed and up-to-date. Simultaneously, the Website owner reserves the right to change the content of the Website or stop supplementing it at any time without prior notice. Additionally, the Website owner may change the services, products, prices, or programs described on this Website at any time and without notice.

USE OF THE ONLINE STORE The Company operates the online store according to the Terms and Conditions. The online store is available to buyers at any time, and the Company reserves the right to temporarily deactivate or suspend the online store without prior notice.

The online store may be temporarily unavailable, or payments may not be possible temporarily for maintenance or updates. The Company will not be held responsible for any damages that may occur during maintenance and/or update of the online store.

PLACING ORDERS IN THE ONLINE STORE The sales contract between the Supplier and the Buyer is considered concluded when the Buyer confirms the order (the Buyer receives an email with the status "Order confirmed"). From that moment, the prices and all other purchase conditions are fixed and applicable to both the Supplier and the Buyer. The sales contract is uploaded to the Company's server in Electronic format.

Ordering process:

1. Step: In the offer available in the online store, the Buyer selects the desired item and quantity and confirms the choice by clicking "Add to cart." If the buyer wants to buy various different items, the process must be repeated for each individual item. When the Buyer completes the process of selecting items, they can proceed with the purchase process by clicking the "Checkout" button.

2. Step: In this step, the Buyer fills out the form with the necessary personal data for the delivery of the order. After filling out the form, the Buyer may, in some cases, choose between various possible delivery options and add other products or services to their order. In this step, the Buyer is also informed of the estimated delivery date. Before finalizing the order, the Buyer has the option to choose between various different payment methods. Considering the selected choice, the final amount to be paid is calculated again before completing the purchase. The Buyer confirms the purchase process by clicking the "Complete purchase" button.

3. After completing the purchase, the Website displays a confirmation message to the Buyer indicating that the order has been successfully submitted and showing the details of the submitted order. Additionally, the Buyer also receives a confirmation email to the email address provided in Point 2, which contains a general description of the order, instructions for using the ordered products, and instructions for picking up the order or filing complaints if the Buyer is not satisfied with the product or no longer wants it. All information provided when submitting your order will be processed in accordance with the Privacy Policy published here. Note that the total purchase amount, including delivery or other costs applicable to the purchase, will be charged after confirming your order. We will inform you of any additional costs before submitting your order. Additional costs may be related to the selected payment method.

PRICES, PAYMENT METHODS, AND PROMOTIONS Prices All prices indicated on the Website are in EURO and include VAT. The prices apply from the moment the order is placed. The offer is applicable until canceled. WARNING: This is a retail online store whose target audience is exclusively end customers (B2C). For this reason, we do not allow B2B sales on this Website, and we also do not offer the option to issue invoices to legal entities. This also means that subsequent corrections to invoices (from individuals to legal entities) are not allowed since the sales transaction is exclusively concluded with an individual.

If you want to establish a B2B relationship with our company and buy large quantities of our products (full packaging/full crate with a minimum purchase value of 5000 EUR + VAT), you can contact our wholesale store via email.

Payment Methods You can use the following payment methods in our online store:

• Payment on delivery — With cash or credit card; the Buyer can pay the invoice to the carrier delivering the goods to the Buyer's address;
• Payment by credit card;
• Payment with PayPal. The Company reserves the right to verify the selected payment method through authentication means. Additionally, we also reserve the right to examine the selected payment method more thoroughly, asking you to provide proof of payment.

You have been informed that you must pay the full amount of the order (including any transaction and delivery costs) according to the selected payment method. You guarantee that you have the capacity and the right to make transactions with a credit card or 

any other selected payment method.

Promotions The Website also offers discounts and other promotions that reduce product prices (hereinafter referred to as "promotions"). Each promotion offers a reduced price for a specific period (limited), defined for each promotion individually. The reduced price applies to all purchases made during the promotion.

Please note that some promotions are only aimed at new users who have not yet made purchases in our online store. In this case, such promotion does not apply to existing Users. Any attempt to use this type of promotion will be immediately blocked, and email addresses used for such misuse will be deleted without notice. Generally, discounts and other promotions are not cumulative unless each individual promotion explicitly specifies otherwise.

COSTS AND DELIVERY OF GOODS Prices do not include any delivery costs. Delivery costs can be found in the online store, where you have the option to select your delivery method. Our company offers two delivery methods: standard and express. The main difference between these two methods is that orders with express delivery are treated and packaged with higher priority. Before selecting the desired delivery method, check the price set next to each individual choice. When submitting the order, you will see a summary showing the cost of the purchase, the cost of delivery, and the total cost.

If you choose the payment on delivery method, the carrier will charge the delivery fee calculated at the time of submitting the order. If you choose to pay by credit card or PayPal, this cost will not be charged to you. The products you ordered will be delivered to the address you entered on our Website as the delivery address.

The expected delivery time is available to the Buyer at the time of order submission. The Company reserves the right to extend the delivery time in case of increased demand or delays in the delivery service. Deliveries are usually made before noon. If you cannot receive the order at that time, the carrier will try to arrange with the Buyer a new method and location for delivery.

If the carrier does not contact the Buyer, they will make another attempt to deliver the order the next business day. If the second attempt also fails, the order and its contents will be returned to the sender. The amount paid for unsuccessful delivery and pre-paid orders will be automatically refunded within 8 (eight) business days from the registration of the order's return by the warehouse or from the moment the Company establishes that the order was not successfully delivered.

Security Alerts About the Use of All Products The use of products from our online store may present a certain risk to life and physical integrity. You must explicitly confirm that you understand that the use of such products entails these risks and fully accept them. By ordering and/or using such products, you confirm that you are aware of such risks, which may include the risk of illness, injury, disability, or death. You must assume full responsibility for any consequences that may arise from ordering and/or using the products.

Before using any of the products, you must read their respective instructions for use. Before use, each product must be tested safely. If you are unsure how to test the product, please do not use it, inform us of this situation, or return the product. The company assumes no responsibility for direct or indirect damages incurred by the use of products ordered on the Website, regardless of whether the products are used correctly or incorrectly by the Buyer or a third party. This exclusion applies to the extent permitted by law.

If a claim is filed against the Company, the Company limits its liability for damages to three times the market price of the product.

We strive to offer descriptions and photographs of the products that are as detailed and accurate as possible. However, we cannot guarantee that all information and photographs of the products are completely accurate. Since some products can be purchased from various different suppliers, there may be some differences in the appearance of the packaging or the product. These differences do not influence the quality or functionality of the product.

RIGHT TO TERMINATE THE CONTRACT A Buyer who makes a purchase in our online store has the right to terminate the Contract. This termination of the Contract can be communicated within 14 days from the date of delivery of the order and must be communicated to the Company by the delivery service. The buyer does not need to communicate the reason for their decision. This right to terminate the contract applies only to buyers who are individuals and who purchase goods and services for purposes other than their professional or business activity.

If you have any questions or difficulties, do not hesitate to contact us. Please contact us via email: